He is co-author of the best-selling book Dealing With People You Can't Stand -- How to Bring Out the Best in People at Their Worst and has been featured on a host of national television and radio programs including CNN's Morning News, CNBC's Moneytalk, NPR's Marketplace and The David Brenner Show. In addition, he has been interviewed by or appeared in such leading publications as McCall's, Entrepreneur Magazine and USA Today.

"Dr. Rick" is also the author of the educational audio and video cassette programs, Life by Design: Making Lifestyle Choices that Contribute to Better Physical and Emotional Health and Pleasing Your Hard to Please Customers: How to Serve Their Needs -- and Save Your Sanity. Blending his stand-up comedy delivery with solid information, Brinkman has presented for major corporations and associations across the United States. Satisfied clients range from IBM and Hewlett-Packard to the U.S. Army and the American Red Cross.

Dr. Rick delivers practical and usable information in an entertaining style. His programs include "How to Deal with People You Can't Stand"; "Inspiring Excellence and Achieving TQM"; "Customer Service Excellence"; and "Mastering Your Time and Your Life."