Laurence specialises in sales, marketing and customer service based subjects including “How to become the very best in field sales”, “Professional selling using the telephone”, “The 6 essentials of successful selling”,” First class communication and presentation skills”, “What is Marketing?” and “Understanding exceptional customer service”.

Exploring higher levels of service dominates his performances, with attitude empathy and creativity very much the theme throughout. Much of the interaction happens instantaneously and will involve audience participation at a time when it’s most least expected.

Various exercises are incorporated to make the whole performance as lively and as entertaining as possible, but each element supports a serious message relating to performance including “Individual Desire,” “ Exceeding Customer Expectations”, “ Delivering Consistency,” and “Building Customer Relationships”.

Laurence captures the audience’s attention and imagination with raw passion and is one of those rare speakers who manages to get people hanging on the edge of their seats in anticipation of the next sentence. Laurence speaks from the heart and his ability to recall real life experiences and relate them to performance environments makes the whole experience motivational and memorable.

Laurence has been involved in serving customers since he left school and during his career has marketed & sold Newspapers, Washing Machines, Televisions, Computers, Music Centres, Insurance, Videos, Advertising, Christmas Gifts, Cars, Commercial Vehicles, ECG Machines, Diagnostic Sets, Pharmaceuticals, Conveyancing Services and Contraceptives!

His management experience is extensive having progressed through junior, middle, and senior management in advertising & marketing, to Director of Sales with a leading medical equipment and pharmaceutical supplies company.

He’s won awards at every sales level, broken national records, built dismantled and re-built successful sales teams and maintained his entrepreneurial free spirit throughout. His energy is boundless which is reflected in his other coaching roles as a qualified FA Football Coach, Welsh Rugby Union Rugby Coach and Rugby Referee!

Laurence brings a Whirlwind dimension to the Speaker Circuit and is the ideal Presenter for any Keynote Motivational Session.