As a consultant, Joe helps companies harness the power of achieving aIignment between vision, brand, and employee engagement. As a speaker at meetings and events, Joe shares his business viewpoint in a conversational, interactive way that truly engages people and inspires them to challenge assumptions and take positive action.

Joe is also a partner in IdeaBistro.com, a company that produces business videos for use in corporate meetings, training, and events.

Sales And Marketing Management Magazine called Joe “an expert on developing customer focused teams,” and a National Customer Services Advisory Board called Joe “one of the most innovative and compelling people in customer service.”