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TOPICS:
Conflict Management
Communication
Cross-Cultural Issues
Customer Service
Ecology
Leadership
Performance Improvement
Personal Development
Retreat Facilitation
Employee Relations

FEE CATEGORY:
2.5k to 5.0k


    Dr. White is an Industrial/Organizational Psychologist and Management Consultant who specializes in researching, developing and training individuals to grow and rise to their highest potential within their living and work environments. During the past eight years she has worked with many individuals as well as organizations to significally improve their quality of work-life, quality of customer service, improve work relations, create productive team environment and increase worker productivity.

    Claudia has extensive experiences in a number of industries including banking, airline, health care, higher education, real estate, government agencies and counseling. She has worked successfully in both the domestic and international arenas. She is a dynamic speaker who has delivered over 25 seminar topics.

    As a consultant, she has worked in several large organizations doing in-depth research, conducting needs assessments, facilitating focus groups, analyzing work relations and producing detail reports containing findings and recommendations. As a trainer, her goal is to meet the customers where their needs exist. She therefore, tailors all her training programs to meet all specified and identified criteria.

    She has worked in the international arena in the area of tourism development and hospitality. In the domestic arena, she has served numerous organizations in career transition, organizational development, training, customer retention, communication skills, team development, employee management and leadership development.

    Dr. White has taught at the university level for the past nine years. She has taught at the vocational, undergraduate and graduate levels in the fields of business management, organizational development and psychology. She has over eleven years of experience doing research, survey development and test administration.

    Presentations...

    Conflict Resolution and Communications
    Cross-Cultural Awareness
    Customer Service Development
    Customized Training
    Eco-tourism & Environmental Planning
    Leadership Development and Supervisory Training
    Organizational Development
    Performance Management
    Personal Development
    Retreat Facilitation