Over the past 20 years, Dr. Nelson has delivered thousands of speeches and has worked with a wide variety of clients, including most Fortune 500 firms. As a speaker, Dr. Nelson provides a unique blend of insight, application, and inspiration that motivates listeners to want to improve. Both thoughtful and thought-provoking, Dr. Nelson intertwines examples, stories, research, group activities and humor to make his points and engage audiences of all types and sizes. From keynotes to half-day, full-day and more extensive training programs, Dr. Nelson offers the following vital topics to choose from:

• Developing a Culture of Recognition
• The Rewards of Recognition
• Motivating & Energizing Employees
• Motivating the Millenials
• Customer Service Excellence
• FISH! A Remarkable Way to Boost Morale
• Dealing with Change
• Effective Leadership Building
• Winning Team Sales Training

Keeping Up in a Down Economy – How a Culture of Recognition Can Improve Focus and Performance in Your Organization Today
Most employees today feel overworked and underappreciated. During times of change when we are asking them to do more with less, they report feeling less valued and more stressed for their efforts than ever before. Bob Nelson, Ph.D., will expand your thinking of what recognition means and how you can better and more frequently recognize those you work with – even with little time, resources or budget. Far from being a “fuzzy notion,”

Dr. Nelson will show how recognition represents the single most validated principle for driving desired behavior and performance in today’s work environments. He will draw from his own research and doctoral work as well as experience in working with hundreds of organizations on the topic to show how the best companies take a focused and long-term strategic view of employee recognition that systematically integrates the topic into the daily work practices of its managers, identifying and acting on opportunities in timely and specific ways.

His session is filled with specific real-life examples and techniques that can be immediately applied back on the job by attendees to systematically leverage, build and sustain a culture of recognition in their workplace today.

Objectives - Attendees will learn:

• The value and benefits of creating a recognition culture today
• Fundamentals of effective recognition and the role managers play
• Top motivators reported by employees and how those have changed
• Why managers do not use recognition and how to overcome it
• A systems approach to creating a world-class culture of recognition

Developing a Culture of Recognition:
Bob Nelson, Ph.D., author of the million-copy+ bestseller, 1001 Ways to Reward Employees, will expand your thinking of what recognition means and how you can better and more frequently recognize those you work with even with little or no budget. With the increasing stress and change in today's workplace, shifting employee values and expectations and the impact of technology, employee recognition is more than just being nice to employees, but rather represents the single most validated principle for driving desired behavior and performance in today's constantly changing, fast-paced, technology-dependent work environments.

Dr. Nelson will draw from his most recent book, The 1001 Rewards & Recognition Fieldbook, his doctoral work and his experience in working with over 800 organizations on the topic of rewards & recognition for this session and focus on six dimensions necessary for recognition to become an ongoing part of any organizational culture: Link to Performance & Results, Manager Beliefs, Manager Practices, Manager Passion, Organizational Support, and Organizational Context.. Attendees will gain a greater awareness of the topic of recognition and specific ideas and techniques they can apply to better leverage and systematically build a culture of recognition where they work today.

Motivating the Millennials:
As recently featured in a CBS 60 Minutes interview with Morley Safer, Dr. Bob Nelson, “The Guru of Thank You” will share his insights on the latest generation to enter the workforce, the Millenials, and how members of that generation differ in their outlook, values and expectations from previous generations in the workplace today. Audience members will learn practical strategies for better understanding and working with this group of workers, including:

• How they view work as “paid volunteerism” and expect meaning in their jobs from Day One – and how best to give that to them
• How they feel special and expect you to treat them as such, including frequent praise and feedback – and how that can make your job easier
• How speed and technology are second nature to them – and how to harness their confidence and resourcefulness to your mutual advantage
• How they are team-oriented – and how that can make your group stronger, more collaborative and able to produce better results faster
• How they expect to make a difference with or without you – and how you can channel that expectation to get the best they have to offer

This generation is the largest generation since the Baby-Boomers and will soon dominate the workforce in both numbers and attitude. Get in on the front row of learning how they see the world of work to be able to get the work you need from them and meet their needs along the way.

Motivating Today’s Employees:
The Number One reason why employees leave their jobs today is that they don't receive praise or recognition for the work they've done well. Most managers think their employees are only motivated by money even though employees themselves typically report other items as being more significant in their job such as: appreciation for doing a good job, open communication, involvement in decision making and so forth.

This session overviews what motivates today’s workers and how any manager can get their employees coming to work, giving their best effort and saying things like: “Thank God it’s Monday!” Particular focus is given to low-cost, innovative recognition and rewards that have successfully worked in companies across the country. Overviews trends in business today which has had a significant impact on the importance of employee recognition and rewards today, research about what best motivates today’s employees and how any manager can harness the power of positive reinforcement in achieving daily gains in desired behavior ad improved performance. Numerous examples provide audience members with ideas and techniques they can readily apply.

1001 Ways to Energize your Employees:
Every employee has the potential to be great. Bob Nelson, author of 1001 Ways to Energize Employees, reveals the secrets for taking the breaks off your organization and unleashing the potential within every employee. Bob will explain how today's companies are obtaining a competitive advantage through its employees by focusing on five key areas that help increase motivation that is inherent in the work itself: interesting & important work, information & communication, independence/autonomy & flexibility, growth & learning, and employee involvement. Every organization needs to tap into the potential of each of its employees in order to succeed today. Doing so will help not only to minimize turnover, and positively impact the bottom line, but will move the organization closer to being an "employer of choice."

Taking Initiative: The Power Within:
Every employee has the potential to be great. Bob reveals the secrets for taking the breaks off your organization and unleashing the potential within every employee. In this workshop, Bob Nelson, author of 1001 Ways to Take Initiative at Work and Please Don't Just Do What I Tell You: Do What Needs to Be Done! will discuss strategies for change and how you can make a difference in your sphere of influence back in your organization. Bob will discuss how you can "manage up" and sell your ideas above you in the organization and predict and overcome obstacles that are likely to get in your way. He will focus on the small things that you can do to start to make a BIG difference in your workplace as well as strategies for "keeping your commitment to your commitment" once you are back at work. You will leave this session with a practical plan and techniques for immediate implementation back on your job. Bob shows how today’s companies can obtain a competitive advantage through its employees by focusing on five keys to its ROP (Return on People).