Introduction In keynote speeches for association events, in seminars and training for Fortune 1000 companies, and for executive and management retreats; in venues ranging from conference halls to grand theaters to meeting rooms, Dr. Rick Kirschner offers a powerful approach to dealing with change that unlocks creativity, enhances communication and increases commitment. He is persuasive, purposeful, and his programs consistently bring out the best in people. Dr. Kirschner can customize a presentation that supports the theme and objectives of your event. Bring The Art of Change Skills for Life™ to your organization! DIFFICULT BEHAVIOR AND THE ART OF COMMUNICATION
Everyone knows someone who is difficult to deal with, and anyone can use the material in this program immediately to lower stress and increase cooperation. Let Dr. Rick take the pain out of communication in this often hilarious and always information packed presentation.
Elements of Influence and Conflict Aikido
Limiting and Useful Assumptions How to Accept, Blend, and then Redirect Break the Chains of Reaction
Essential Communication Skills
Listen So People Will Talk, Talk So People Will Listen
The Ten Most Unwanted
Lens of Understanding for Tanks, Whiners and Know It Alls, Oh My!
Strategic Responses
Skills and Strategies, including Pygmalion Power, Polarity Response, Junk O'Logic, Gentle Confrontation and more!
BENEFITS TO ATTENDEES
Identify and understand your own conflict behavior Improve your listening and communication skills Become skilled at turning conflict into resolution and direction
HOW TO BRING OUT THE BEST IN PEOPLE ... EVEN AT THEIR WORST!
