THRIVING IN TOUGH TIMES-TAMING THE MONSTER
All companies and organizations are facing falling revenues, restricted budgets, reduced growth, and dimming prospects for the future. Like past fluctuations in the economy, however, this downturn will eventually pass. In the mean time, those who survive will be those who keep their spirits up and never stop looking for new ways to operate more efficiently, effectively and creatively.

ABSOLUTE HONESTY:
Building a team culture that values straight talk and rewards integrity I'M THEIR LEADER, SO WHERE'D THEY GO? how to lead people to exceed their wildest expectations

There Is No “They”
Health Care From The Customer’s Perspective
presented by Larry Johnson and his wife CJ

While on a bicycling vacation in 2003, Larry’s wife CJ was involved in an accident that changed their world. Despite wearing a helmet, she sustained a closed-head injury that put her in a coma for eight weeks, and a persistent vegetative state for seven months. Going from intensive care hospitalization to skilled nursing facility to home health care, CJ and Larry have experienced first-hand what it’s like to be health care customers.

In this dynamic, informative, humorous, and heart-felt presentation, Larry demonstrates the importance of delivering exceptional care to patients, residents, and clients. Then, to drive the point home, he and CJ share the story of their journey through the health care system. It’s a story of frustration and reward, despair and hope, tragedy and joy. It’s a story that not only gives audiences insights into how customers view the services they get in the health care system, it’s a story that will touch hearts and make audiences glad they have chosen to work in this very noble field. Larry has spoken for the American Health Care Association, the American College of Health Care Administrators. He and CJ have spoken for the Arizona Association of Homes and Services for the Aging and the Kansas Health Care Association.

DESTROY THE STATUS QUO:
how to lead change in a changing world

TGIM - THANK GOODNESS IT'S MONDAY:
a motivational keynote on how to make tough choices in life that lead to personal success

WINNING THE WORD-OF-MOUTH GAME:
How to retain and gain customers by delivering the very best

MANAGEMENT IS NOT A SPECTATOR SPORT:
seventeen skills based modules that you can mix and match to create a comprehensive training program for your supervisors and managers

PROJECT MANAGEMENT MADE EASY:
Until now, the tools to manage projects were reserved for the likes of large construction efforts or national defense projects. PROJECT MANAGEMENT MADE EASY simplifies these tools and makes them available to anyone working on any kind of project in an easy-to-use format that's guaranteed to make your projects more successful.

CONSTRUCTIVE CONFRONTATION:
In a fast-paced, competitive environment, decisions must be made accurately and quickly; there is little time for prolonged discussions, and even less time to correct the outcome of a poor decision.