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"I learned more in these 8 hours than I have in 8 months on my job." HR Administrator, AIT "Where do we even begin to thank you!! You were so wonderful. The feedback we have received has been incredible." Human Resources, Father Martin's Ashley "Your program was wonderful - we got a lot of very positive feedback, and I personally benefited from it." Program Chair, Associated Jewish Community Federation of Baltimore "Vicki is a very energetic speaker. She keeps the group interactive and attentive. She also did an excellent job of pacing the presentation with the groups' different skill levels." Human Resources, Western Maryland Health System "Your session on 'Radiating Possibility' was outstanding! Your sense of humor and presentation style was well received by our entire group. Staff returned to work inspired and armed with new resources for meeting the many day-to-day challenges that occur in the workplace." Personnel Analyst, Baltimore County Department of Aging "Of the many managers with whom I have had the opportunity to work, Vicki stands out as probably one of the most creative, resourceful and industrious." President and COO, Sinai Hospital of Baltimore "Specific 'real life" examples were incorporated into the program - the presenter knows what she is talking about! Very refreshing!!" Nurse Manager, St. Agnes HealthCare "Excellent use of different ideas and media - example: music, PowerPoint, break out sessions, etc." Manager, Dobson Cellular One "Best, most engaging presentation I've seen in months." President, Performance Horizons "Vicki is very energetic. She knows her material. Very genuine." Vice President, NCIA "Great rapport with group, interactive presentation, lots of content in a short period of time." HR Consultant, Zurich North America "The teamwork training and workshop experiences provided by Vicki Hess not only imparted new information, but more importantly made a deep impact on feelings, values and motivations that made a lasting change in behaviors. Through a very high level of skillfully facilitated involvement, the group developed practical professional operational standards and measurements to which we agreed to hold ourselves accountable. The process was meaningful, fun and lasting. "Vicki assisted our organization with creating a comprehensive service excellence culture change strategy... Vicki delivered training to approximately 2000 employees with consistently high evaluation ratings. One and a half years later, our in-patient and overall satisfaction ratings have seen a statistically significant improvement." Joy Goldman, St. Joseph Medical Center "I did want to let you know that our first department meeting after our team building session was 100% different... much better!!! |
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