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Terry Hearne, Director of Operations World Floor Covering Association On behalf of the Floor Covering Installation Contractors Association (FCICA), I would like to thank you for the exceptional job you did when speaking at our associations' annual convention. It was refreshing to see a speaker tailor a topic that could pertain to any business to such a specific group. Not only that, but you managed to retain their attention, excitement and involvement throughout the presentation. Thank you again for an incredible job and we look forward to working with you again in the future. We were more than pleased with your presentation at our annual meeting. You were by far the best at customizing and connecting with our people. You were also the only speaker we have had who involved the attendees. I LIKED THAT! The comments I received from our people were the same with regard to customizing and their involvement. They said you were the BEST! We all really enjoyed your presentation. It was informative, entertaining and motivational, and the highlight of our meeting. But most importantly, we all came away with some practical ways to help us build better relationships with our agents. "He was great!" I spoke to quite a few of our meeting attendees following the meeting; and they, too, agree that your presentation was one of the best they've heard in years. Your presentation was a success and much appreciated by our members, affiliates and leadership. Your presentation was informative and fun, which goes a long way to keeping everyone on their toes and absorbing information. I receive many positive comments on your presentation, along with some enthusiastic prospective members who were impressed with our association and the programs that we can offer them. THANK YOU!! Barbara Bivens, Executive Director Painting & Decorating Contractors of America, PDCA I was delighted with the presentation you did for our managers. You not only offered insight on what contractors are expecting form suppliers, you also kept the presentation fun and exciting. Response form the managers is very positive and appreciative. Thank you for the thoughtful and unique presentation. Thank you for the terrific job you did at our seminar and dinner talk here in Syracuse. The comments from our members afterward told me they very much enjoyed and got alot out of your presentations. Your presentation received many good comments. Most stated "we needed more time" and all were thoroughly impressed with your presentation. Your delivery and message at our recent 2000 Annual Sales Meeting was dead-on target and scored as a "HUGE" success for all in attendance. The new vocabulary you gave us has been used successfully by several of our salesman and their reports are that "it works!". You did it. You conducted an excellent, thorough, comprehensive presentation on an extremely sensitive and complex issue. Attendees have told me that your presentation was one of the best they've ever seen at an ICAA Convention, and we've been doing this thing for 19 years. I want to thank you again for the time you took to prepare and deliver a presentation at Tilbury Spring Training. We had nothing but positive feedback on the event. You played an important role in making it a success. Thank You. Larry Baloun, Vice President Sales Tilbury Cement Limited
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