Sales Closing Begins on Contact: Building a Stream of Business
In an interactive program,"Sales Begins on Contact" is a integrated program designed to transform the beliefs of sales personnel from order takers and non-descript personnel to productive, relationship-building, customer-focused individuals. Starting from the a review of a model for traditional sales, the program take takes the reader through several agendas including changing the attendees' perceptions of sales, developing a stream of business, understanding closing techniques and signals to tips on what are the key elements of sales. This program is also a management tool that teaches all personnel how sales is a dynamic part of the entire business cycle. This includes how marketing, customer service and long term relationship cycles all add to their firm's ability to compete. Attendees feel empowered due to the amount of real information while at the same time get an experience that will carry over into the work performed every day.
The content is fast paced, humorous at times and memorable. This is the program you have always wished you could find.
Healthcare Providor Program attendees will :
Learn how to develop a strategy that creates long term sales
Learn how to add value as a sales person in line with the organization
Learn four beliefs that if modified will transform average productivity to superior performance
Learn the four powerful pre-planning systems of successful salespeople
Learn what makes customers purchase and in turn how they too can increase volume
Learn what closing techniques work and which do not
Learn the signs of someone interested in purchasing their product or service
Learn what not to do and what to do to increase productivity
Learn tips for developing a stream of business
Who should attend? Sales Managers, Sales Representatives, Independent Reps, Customer Service Personnel CEO's, Executive Management, Senior Management, Management , Presidents, Directors, Business Owners Profit, Government, Non-Profit, Education
Enterprise Thinking: An integrated Approach to Management & Leadership
Do you wish to have all management on the same page? Does the organization need a fresh perspective on how to change? Do many members of your team or organization appear to be without direction or seem to be putting out fires all day? What they need is an education on what it means to be a manager or executive and how the entire organization is the picture. Speak with any CEO or business owner and they are looking for leadership. Business Week, The New York Times, Fortune and Forbes all recount the need for new leadership.
Our educational system does not understand it, our business environment tries create it and yet we are falling short continually. Enterprise Thinking takes management through the process of understanding what it takes to grow in management and in leadership. The presentation uses real company examples, analysis of corporate needs and a process for understanding the four key elements needed to create first an understanding then action.
The program consists of competition, planning, alliances, new product development, technology, sales, future, empowerment, leadership, global issues, and education.
The Changing Faces of Leadership: The Secrets of Leaders Past and Present
Our constant search for the better leader may mind that most of what we have learned has been rehashed from years gone by. Work with David to understand the development of leadership over the past 1000 years while embracing current business changes. In addition the presentation helps the audience walk away with real life methods of changing the work environment and empowering employees and them selves to be more productive and get a sense of control over the ever changing global marketplace.
From Dreams to Reality: Achieving Corporate and Personal Goals
Ever feel caught in the race? The race to keep up, the race to move forward, the race to achieve. Using almost 20 years of proven hands on activities in a seminar or proven concepts as a keynote, this presentation takes people from the heart of who they are to where they must be in order to achieve a more complete life style. The Corporate and Personal Goals reaches in between the thin line drawn between work and home. Focusing on corporate planning as well as predictions of future business methodology attendees leave with a better understanding of how to reach new heights in their professional lives. The Personal Goal setting program systematically and humorously uses stories and real life examples of how to refocus ones life. Participants are challenged and assisted and making real life decisions while at the same time are refocusing their lives to be more in line with a life long objective. Achieving personal goals requires both the understanding of planning and implementing a plan. No company can achieve their goals if the individual is left in the dust.
Ten Commandments: Creating Change Through the Individual
An enlightening and powerful message about bringing together the tools of the individual. Ethics, goal setting, achievement, leadership, all put together in an informative, energized, creative manner. Laugh and ponder the 10 commandments as they apply to life and the business environment. No one walks away unchanged!
13 Characteristics of a Reputation - A Complete View of the Firm
What characteristics make a solid organization in the fast paced global economy. Business environments have always been enterprise in nature yet many individuals see the situation as departmental. The most effective changes take place with the conclusion that programs for large corporations such as Six Sigma and Malcolm Baldridge programs are geared for the large and small organization. Understanding the basics and having tools to achieve a stronger reputation takes companies that are floundering to find a spot in the marketplace to organizations that can make marked improvements in their bottom line.
Understanding Learning: Maps VS Words
"Snowball Theory: Capturing and Utilizing Momentum"
No audience is exempt from learning about Maps vs. Words. Understanding how organization and individuals learn gives empowerment to leaders, managers and the front line. Learn how to harness the power of the educating and developing people thereby making the shift to the knowledge based economy.
Do you feel your stuck in a rut? Most companies will grab onto the next best thing faster than butter on toast just to be current. The problem lies in people who are just not on the same page. Listen to current information on how other organizations are successfully making the transition. Understand technology as it is available to make a paradigm shift in your organization. Create and foster continuous learning as well as develop momentum concurrent with corporate strategy.
Breaking New Ground: Service Starts on Contact
We all know when service starts...right?! Wrong. Understanding the new economy means understanding the service starts as far out as the stock market, the banner ad or even the casual conversation We have seen the super bowl ad 10's of thousands of customers to an upstart and then a single computer glitch can loose them all. Be aware of how service starts from the first mention of the name to how the grounds are kept. Don't be discourage, act!
2 Steps Ahead: The Competitive New Age of Globalization
The market drops in Hong Kong. The investment portfolio of a major fund drops. The working capital of the institution decreases and your pension fund has taken a beating all in the mater of one day. The president makes a remark about genetic engineering and the NASDAQ drops. Everything is connected and the key is to understand that we do now work in a global market place. Want to start an international company launch a web site. Its like learning to fly on the ground the plane works somewhat like a car and as soon as you take flight the laws change and the wind take over. How to control and work in this environment means new understanding of the Global economy. Take the tools and message to develop a strategic plan that can with stand the change.
In The Face of Change... A New Perspective
Organizations though out the world are facing a multitude of rapid changes, from retraining to meet new world class standards to reorganization in order to adapt to current evolving conditions. The presentation, "In the Face of Change," brings together information that reflects issues involving front line staff to the executive seat. A humorous, informative, thought-provoking program brings the participants through the process of dealing with change.
Healthcare Marketing to Seniors: The Silver Bullet?
Can be modified to a general marketing program As our country grows old, so shall the methods of reaching these audiences. Learn how to structure and close new business by understanding what works and what does not when targeting seniors. A 1 hour presentation that explains everything from causes of purchase and the buying cycle. Areas such as website analysis and strategic issues are address in a fast paced-program
