Business Etiquette And Professionalism is a practical, usable book of principles used by successful professionals. These ideas can be easily applied to your own life, making you richer, happier, and more successful. It's not a 10-easy-steps-to-success book or a quick-fix manual. It's a how-to book on etiquette and techniques for becoming a more professional businessperson.

Who should read Business Etiquette And Professionalism? Anyone who wants advice and guidance on professional topics or who wants to advance from where they are today. It's primarily aimed at the millions of people who fit in the strata from administrative assistant to midlevel manager.

Endorsed by Leticia Baldridge, America's foremost etiquette expert.

Some of the questions answered in Business Etiquette And Professionalism:

• How is etiquette changing?
  
• How should I handle meeting and greeting new people?
  
• What's the proper gift to give a colleague?
  
• What's the best way to transfer telephone calls?
  
• How can I make the best first impression in a job interview?
  
• What's the best way to act the first few weeks of a job?
  

Business Etiquette And Professionalism teaches you how to maintain a professional and competitive edge by understanding the essentials of etiquette in the business world. There are exercises and activities on topics such as making introductions, dining out, public manners, tipping, dressing, sending and receiving gifts, and much more.

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Don't Let Your Participles Dangle In Public! is the most useful, practical book available on today's use of the American language. It's full of simple, understandable, humorous examples. It gives logical, easy ways to remember the rules in a handy reference for home and office.

Who should use Don't Let Your Participles Dangle In Public!? Secretaries, executives, managers, administrative assistants, writers, students, and anyone who has to write, type, edit, or proofread reports, speeches, letters, or memos.

Endorsed by Richard Lederer, one of America's premier writers.

Some of the questions answered in Don't Let Your Participles Dangle In Public!:

• What's a participles and why not let it dangle?
  
• How can I learn to spell better?
  
• How do I know which word to use when (effect or affect, lie or lay)?
  
• What's "worditis" and how can I avoid it?
  
• Is redundancy ever really, truly, positively necessary?
  
• How have punctuation rules changed?
  
• When do I capitalize?
  
• What's a good sentence?
  
• What is the best letter format to use?
  
• What are the new postal regulations?
  

Many of the rules for style, spelling, punctuation, sentence structure, and writing in general have changed since we learned them in school! And some of us never learned the rules in the first place because they were so complicated. Don't Let Your Participles Dangle In Public! explains these and many other common dilemmas in a fun, interesting, and memorable way.

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