DYNAMIC!
"Anyone who has heard Tom Connellan speak knows why the One Minute Manager’s acknowledgments section carries a Special Praising for Tom and his captivating presentation style. He’s dynamic, entertaining, informative, and practical. A real pro!"

OUTSTANDING!
My coaching staff and I had a chance to listen to Tom Connellan. I personally derived a great deal from it. He’s an outstanding motivator and teacher. Through his humor and examples, he brings it down to a level where you can really develop from it."

ELOQUENT!
"...not many have your ability to speak eloquently and passionately about customer focus and then answer tough questions from top management for 45 minutes. With this second session, you’ve now touched the top 185 people at Neiman’s…response both times was outstanding."

- Gerald A. Sampson
- President
- Neiman Marcus

PASSIONATE!
"…provided an analytical framework to help focus our lean manufacturing initiatives on delivering increased value to our customers…your knowledge and passion about what it really means to capture and deploy the voice of the customer clearly sets a new standard for leadership practices."

POWERFUL!
"…Deceptively powerful delivery style that captured the hearts and minds of our top 300 people and took their already intense customer focus to a new level…brought breadth, depth, and new meaning to the issue of customer loyalty."

UNIQUE ABILITY!
"Thank you for the outstanding presentation at our C.M.C. Incentive meeting. The participants were still marveling over it the last day. Few speakers have your unique ability to present such practical how-to information in such an entertaining fashion."