"Richard Chang is a knowledgeable and effective speaker with a good sense of humor. He provides a lot of appropriate examples."

"Clearly, Richard Chang is exceptional and has been the best presenter with the best visuals and the best content I have seen at this conference. Bring him back!"

"Excellent ability to build rapport, interact, and still talk about detail and theory."

"The participatory style of his workshop was excellent! More presenters should use this approach."

"Need more sessions like this next year. Hands on, rubber meets the road information."

"This one session was worth the cost of the conference."

American Marketing Association
American Society of Association Executives
American Society for Training and Development (ASTD)
Asia-Pacific Service & Quality Conference Association for Quality & Participation
Blue Cross Blue Shield
Compaq Computer Corporation
Corporate University Forum
Fidelity Investments
Fischer Mahon Ireland
Florida Sterling Quality Conference
Human Resource Executive Forum
Instructional Systems Association
Jakarta Hilton International
Kinko's Service Corporation
Lakewood Conferences
Midwest College Placement Association
NCR Corporation
Penton Publishing
Reynolds and Reynolds
Sears Home Improvement Services
Sempra Energy
Singapore Quality Award
Society for Human Resource Management
TDS Telecom
Universal Studios
U.S. Patent & Trademark Office
Western Digital