ITo succeed in today's highly competitive and complex global market place, we all need resources to help us effectively navigate the delicate nuances of doing business across cultures. Communicating With Customers Around the World provides you with "must-know" information and practical tips to confidently communicate and effectively interact with international customers, whether you are in Beijing, Mexico City, Paris, Bangalore or San Francisco.

This practical, concise, and easy-to-use reference book is designed for you to use either at your office or to take along on your business trip. You will find: region and country summaries, proven suggestions on communicating across cultures, and many more indispensible tips!

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Articles by K. C. Chan-Herur:

• Communicating Successfully In Today`s Global Marketplace
  
• What to Know Before You Go - Or Before Your Customers Arrive