Using the Myers Briggs to Enhance Teamwork (Topic: Communication)
Personality differences are one of the major reasons conflict occurs at work, sometimes resulting in turnover. Learn specific strategies for dealing with customers, employees, colleagues and bosses more effectively at work. Liz Berney has used the Myers Briggs to help individuals and teams more effectively manage their communication, decision-making and problem-solving processes. Using real life examples and stories gleaned from years of consulting to teams, Liz will show you how to be more persuasive and more effective working with others. (No need to have taken the Myers Briggs for this session), Inspiring Staff to Reach their Personal Best (Topic: Motivation)
We all know that people are motivated differently; anyone with children would agree! Learn what motivates different people and how to help guide someone’s passion, energy and skills. From her years consulting and teaching as an organizational psychologist, Liz will explain what motivates people and how to mentor and coach people to reach their personal best. Using anecdotes from her consulting and mini-case scenarios, Liz will show you how to inspire the best in your employee, colleague, customer, even your boss!
Creating ‘High Engagement’ Teams (Topic: Teams)
Why are some teams high performing while others are mediocre at best? Learn what it takes to be a top performing team. Take the “Berney checklist” to see if your team is on its way to success. Learn how to address the specific challenges of cross-functional teams with unique tactics to move these teams to top performance.
From Pain to Gain: Managing Conflict at Work
Is your conflict style so accommodating that everyone takes advantage of you? Do people steer clear from you because you are too combative? Do you find yourself stuck in the middle as the peacemaker all too often? Take a mini-assessment to help identify your style. Learn the strengths and weaknesses of your style and which conflict style works best when. Find strategies to work through conflict that lead to enhanced relationships and increased productivity.
Enhance Your Emotional Intelligence
In this day and age, emotional intelligence can make the difference between good performance and top performance. Learn the key components of emotional intelligence, and how you can become more emotionally intelligent. Learn how to listen actively, be curious and come to win-win solutions. Find ways to enhance your "EQ".
Managing Challenging People and Staying Sane!
The workplace is filled with different kinds of challenging people, or at least challenging behaviors, with which one must deal. Cranky customers, controlling employers, uncooperative colleagues and passive aggressive subordinates are only a few examples. Learn the different types of challenging behavior and tailored strategies to address these challenges. Challenging people will never go away but their behavior can be managed effectively with the right skills!
Finding the ‘Win-Win’: Negotiation Skills at Work
Win-Win Negotiation is the only kind of negotiation that solves problems while building relationships. Learn the key tenets of Win-Win negotiation including: getting to interests, identifying options, developing a BATNA. Learn how to think outside of the box & move from lose-lose to win-win. Liz demonstrates how to use Win-Win negotiation to get a raise, a new job, work out a problem with a customer or colleague.
Leading Staff through the Maze of Organizational Change
Whether at work or at home, we live in a time of constant change or permanent whitewater (Vaill). In order to continually adapt to change, Liz teaches how to navigate the high and low waters of change. Learn specific strategies for managing feelings of loss, isolation and anxiety throughout the change process. Learn how to find opportunities for personal and career growth and development during times of change. Leaders, find out how to respond most effectively to staff struggling with change.
