Think of a leader/manager in your life who really motivated you to be the best you could be. What attributes or characteristics describe him or her? What habits did he or she have that worked for you? Over the past two years, I have asked hundreds of leaders that question.

The specific word, diversity, was rarely used when people described their best, favorite, or most effective manager. However, fairness, respect, objectiveness, and listening recurred frequently. These attributes describe an effective manager and leader. The key within a diverse environment is to be able to practice these behaviors with all contributors, rather than only employees with whom you are most comfortable.

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