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TOPICS:
Customer Service
Sales

FEE CATEGORY:
15.0k to 20.0k


    “One of the best sales trainers in the country”
    Peter Lowe Success Tour

    “Customers don’t reveal their needs, they only respond to a person’s method of questioning. Charlie Brennan’s methods allow your professionals to remain in the driver’s seat from the opening to the close.”
    Selling Power Magazine

    “We searched the country to find a program and speaker that would help us differentiate ourselves in the marketplace, Charlie Brennan is the one we selected over all the rest.”

    “It’s a new way to get more information from your customer by re-phrasing questions. This class makes you think through each and every interaction with my customers. I will better connect with my customers and be better prepared.”

    “The program was superb. I saw an improvement by the time the class was over. I will be a better salesperson because of this class.”

    “It’s interactive, dynamic and informative. It’s a new way to promote dialogue in my real world. These skills will improve my relationships with my customers.”

    “I have been a representative for over 21 years now, and I cannot think of a program that has had more of a positive effect than the BSI program. I can’t say enough about the program’s positive results. If you haven’t tried it, please do yourself a favor and try it. IT REALLY WORKS!”

    “This questioning technique sets you apart from other salespeople and creates newfound respect with your customers. Anytime I have implemented MLPQ, I have definitely gained more time with key decision makers as well as opened the door to sharing more in-depth information on the given topic.”

    “By asking MLPQ’s you get the customer to talk and think! It allows me more time to present the features and benefits of my product and CLOSE the sale!!”

    “I am delighted to report immediate success! I have been able to move some very well known companies faster along the sales process. This program has helped me to better understand a clients needs and work towards helping them.”

    “If I’m talking with him about fishing, he’ll talk forever, but as soon as I start to talk about product, he shuts me down. I used MLPQ and then I could see the wheels turning. This simple process has not only given me more time on that call, but the last time I went in he asked me if I had any good questions.”

    “The instructor was superb. He came down to our level and made it easy to understand. You saw an improvement in your techniques by the end of the class.”

    “Utilizing BSI’s techniques has provided added value to my presentations and has led to increased sales.“

    “I am delighted to report immediate success! I have been able to move some very well known companies faster along the sales process. Not because they were mislead, but because I have learned how to better understand a clients needs and work towards helping them.”


    Partial Client List:

    Abbott Labs
    ACMI
    ADP
    Aetna
    American Home Shield
    Allergan
    Allegiance
    AMA
    AT&T
    Bank of America
    Bayer
    B Braun
    Biovail
    Blue Cross Blue Shield
    Bristol Myers Squibb
    Cardinal Health
    Chase Manhattan Bank
    Comcast
    Deloite & Touche
    DuPont
    Eastman Kodak
    Encision
    Ernst & Young
    Fidelity Investments
    Galderma
    GE Capital
    Genentech
    GlaxoSmithKline
    Greatland
    Hartford
    Health America
    IMS
    Johnson & Johnson
    Lincoln Financial
    Lockheed Martin
    MC
    Medical Action
    Merck
    MetLife
    Minolta
    Mortons
    Nationwide
    Nestle USA
    Novartis
    Peco
    PepsiCo
    Pharmacia/Pfizer
    Planco
    Polaroid
    PriceWaterhousCoopers
    Procter & Gamble
    Prudential
    PPG Industries
    Salix
    Sanofi
    Schering-Plough
    Siemens
    Sodexho
    Sprint
    Stabilus
    Stonhard
    Takeda
    TAP
    TransAmerica
    U.S.Postal Service
    UCB
    WW Grainer
    Wyeth